Privacy Statement

YOUR RIGHT TO PRIVACY

Tranquillity Beauty Studio understands that privacy is important to you and wants your experience online to be as enjoyable and safe as possible. Our privacy policy describes how we handle your personal information generally and when you use the site.
Visitors to the website provide various kinds of information in several different ways. Some visitors choose to submit personal information through subscription and entry forms, and requests for more information, either through e-mails or phone calls or other methods. Depending on the service you are accessing, you could be asked at various times to provide information including, but not limited to, your name, phone number, e-mail address or information about what you like and do not like.
Tranquillity Beauty Studio will not collect sensitive information about you such as details of your race, political beliefs or religion or health. We need this personal information in order to provide you with our products and services. This information may also assist us in delivering a better service and product to you. This information will be recorded by us and updated by when additional information is supplied or upon request from you.

USE OF PERSONAL INFORMATION

Tranquillity Beauty Studio use the personal information collected to provide you with our services ie email and or text notifications and to assist in making your experience with us a satisfying one. Information is also collected to establish and maintain proper business records.

Your personal information may also be used by Tranquillity Beauty Studio to notify you about new products and services from time to time.

All personal information collected by Tranquillity Beauty Studio is only made available to those authorised individuals who need to handle that information for the purposes outlined in this policy.
Tranquillity Beauty Studio will also disclose personal information when required by law and may disclose it when reasonably necessary to assist an enforcement body or to lessen or prevent a threat to an individual or public health or safety.

REMOVAL FROM OUR LISTS

If you do not want to receive e-mail or posted offers from Tranquillity Beauty Studio, please let us know by sending an e-mail message to linzthom@gmail.com Please provide Tranquillity Beauty Studio with your complete name and email address.

ACCESS AND CORRECTION

You have a right to seek access to information that Tranquillity Beauty Studio holds about you. You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date.
If you wish to exercise your right under the Privacy Act to seek access to the

Personal information held by us, then you should address your request in writing to Tranquillity Beauty Studio
Please note that in the interests of protecting the privacy of all our customers, if you request details of any personal information held by us, we will need to identify you accordingly. To do this, we may telephone you or require your current name and address (or any former addresses that may assist in identification) and a copy of a form of identification such as a current driver’s licence or passport.
We will assume, unless you tell us otherwise, your request relates to our current records about you. This will include the personal information about you, which is held on our databases and files. Generally, we will not charge you for our costs of providing access to our current records about you. Tranquillity Beauty Studio may also store records containing personal information in its archives, for legal and administrative reasons.
If you are of the view that personal information about you is not accurate, complete or up to date, please provide Tranquillity Beauty Studio with your request for correction. Any requests for correction will be dealt with promptly.

FACEBOOK REVIEWS

At the end of each treatment Tranquillity Beauty Studio send an email to leave a review at the discretion of the client. The reviews are stored in the Ovatu app, within a secure cloud based provider, for the salon to approve.  From time to time we use these reviews on our website/Facebook/Twitter/Instagram page. Tranquillity will only publish these with your permission. A client can ask for this to be removed at any time or request for the review not to be published. Clients are asked to contact the salon directly to remove permission to publish reviews. By reviewing the salon you are consenting for Tranquillity Beauty Studio to use these reviews for salon marketing.

COOKIES

In common with other websites, we do also use “cookies”.
You can control the use of cookies on your computer and can turn them on or off at anytime in your web browser settings. This site also asks if you wish to accept cookies. The cookies we use on this site are in relation to analytics and social media:
Analytics – We use analytics cookies to helps us understand how users engage with our website. An example is counting the number of different people coming to our website or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited the website once each week for three weeks we would count you as three separate users. We would find it difficult to analyse how well our website was performing and improve it without these cookies.
Social Sharing – We use cookies to allow you to share content directly on the social networking/sharing sites like Facebook, Twitter or Google+. Examples would be if you wanted to “like” or “tweet” about a business or service on our website via the live Facebook Feed.

STORING OF INFORMATION

All information that you supply us with is stored on secured servers. We will take all reasonable steps necessary to make sure that your data is treated securely in line with this privacy statement..The client information that is stored, Name, email address, telephone number, medical information, is stored both on a paper form and via a secure online cloud based server, Ovatu. Information is kept locked via a password on the computer, and is only accessible to the employees in the salon. The information that we hold on paper form is stored securely in a locked filing cabinet. No information is shared with a third party. Nor is any information passed on, sold or used for any other purposes other than for the use of Tranquillty Beauty Studio. The information is held for 7 years as stated in our BABTAC insurance policy and after that time will either be removed from the server, or the paper form destroyed.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy and
terms of service
. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACT US

If you have any questions or comments about this privacy policy or about how we have handled personal information about you, please contact Tranquillity Beauty Studio.